2869213 - Purchase order not found while creating Goods and service receipt or Inbound delivery

Unable to create Goods and Service Receipt or Inbound Delivery for a Purchase Order that is in status either Sent or Follow-Up Document created.

SAP Business ByDesign

1. Go to Goods and Services Receipts work center.
2. Go to Purchase Orders to Be Delivered view.
3. Choose Outstanding purchase orders in drop down. 
4. Search for respective Purchase Order.
5. No Purchase Order found.

 or

1. Go to Inbound Logistics work center.
2. Purchase orders view.
3. Choose "All purchase orders by selection".
4. Search for respective Purchase Order.
5. No Purchase Order found.

Cause 1: The Purchase Order is a To stock & process type used is To stock. So it is not allowed to do Goods and Service Receipt rather system allow to do Inbound Delivery from Inbound Logistics work center.

Cause 2: The Purchase Order has been check marked for Time Recording Required that is visible under Items tab - basic tab of Purchase Order.

Cause 3: Unchecked the Goods and Services Receipt Expected under Items tab - basic tab of Purchase Order.

Cause 4: The Purchase Order is Non Stock, process type is Non stock, so it is not allowed to do Inbound delivery rather we allow Goods Receipt.

Solution for cause 1:

1. Go to Inbound Logistics work center.
2. Go to Purchase Orders view.
3. Choose All Purchase Orders in the drop down.
4. Click on one of the buttons available - New Supplier Delivery Notification or Post Goods receipt or Post Goods Receipt as Planned. 

Ssolution for cause 2:

In case of Service item if the Time Recording Required flag is enabled in the Purchase Order the Goods and Services Receipt becomes depended on time recording.
When the service delivery is performed via time recording then the Goods and Services Receipt gets created automatically based on the times recording.

1. Go to Home work center.
2. Click on edit time sheet.
3. Then do a time confirmation using this Purchase Order.

4. In case the intention was not to do time recording, it's necessary to cancel the Purchase Order item as per following steps:

   1. Go to the Purchase Requests and Orders work center.
   2. Go to the Purchase Orders view.
   3. Search and open the Purchase Order ABC.
   4. Click on View All button.
   5. Go to Items tab.
   6. Select the Service Item.
   7. Click on Cancel Item.

   Then create the item again with the flag Time Recording Required unmarked.

 Solution for cause 3:

1.  Go to Purchase Order work center.
2.  Go to purchase Orders view.
3.  Search and open the respective Purchase Order.
4.  Go to items tab.
5.  Navigate to Basic sub-tab.
6.  Here under Follow-up Documents.
7.  Check mark the Goods and Services Receipt Expected.

Solution for cause 4:

1. Go to Goods and Service Receipts work center.
2. Go to Purchase Orders to be delivered.
3. Search the Purchase Order.
4. Select the Purchase Order and click on New Goods and Service Receipt button.

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