SAP Knowledge Base Article - Public

2869249 - Username and Password are still required for BW live connection after configured SSO in SAP Analytics Cloud (SAC) Mobile App


Follow the steps to configure the SSO to BW live connection in SAC mobile app in the help guide:
When open the story based on BW live connection, it still requires to enter username and password. After enter the username and password, end user can get the data.


  • SAP Analytics Cloud 2019.21.8

Reproducing the Issue

  1. Configure the SSO to BW live connection data source, follow the steps in the help guide:
  2. Open the story in the SAC mobile app.
  3. Notice that it requires to enter the username and password. 


The authentication method is set to basic authentication ot NTLM.


Change the authentication method to certificate.

See Also

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SAP Analytics Cloud 1.0