2869249 - Username and Password are still required for BW live connection after configured SSO in SAP Analytics Cloud (SAC) Mobile App

Follow the steps to configure the SSO to BW live connection in SAC mobile app in the help guide:  https://help.sap.com/viewer/00f68c2e08b941f081002fd3691d86a7/release/en-US/1f5d6fce55be487c9e986e31e3e37f06.html.
When opening the story based on a BW live connection, it still requires entering the username and password. After entering the username and password, the data is displayed for the user.

• SAP Analytics Cloud 2019.21.8

1. Configure the SSO to BW live connection data source, follow the steps in the help guide:https://help.sap.com/viewer/00f68c2e08b941f081002fd3691d86a7/release/en-US/1f5d6fce55be487c9e986e31e3e37f06.html
2. Open the story in the SAC mobile app.
3. Notice that it requires the user to enter the username and password. 

The authentication method is set to basic authentication ot NTLM.

Change the authentication method to certificate.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
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