Symptom
Follow the steps to configure the SSO to BW live connection in SAC mobile app in the help guide: https://help.sap.com/viewer/00f68c2e08b941f081002fd3691d86a7/release/en-US/1f5d6fce55be487c9e986e31e3e37f06.html.
When open the story based on BW live connection, it still requires to enter username and password. After enter the username and password, end user can get the data.
Environment
- SAP Analytics Cloud 2019.21.8
Reproducing the Issue
- Configure the SSO to BW live connection data source, follow the steps in the help guide:https://help.sap.com/viewer/00f68c2e08b941f081002fd3691d86a7/release/en-US/1f5d6fce55be487c9e986e31e3e37f06.html
- Open the story in the SAC mobile app.
- Notice that it requires to enter the username and password.
Cause
The authentication method is set to basic authentication ot NTLM.
Resolution
Change the authentication method to certificate.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
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