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SAP Knowledge Base Article - PreviewSymptom
You want all the communication to be sent to S-User regarding system downtime, upgrade etc.
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Environment
SAP Cloud for Customer, SAP Business ByDesign
Product
SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
IT contact, S-User, S user, IT contact as S-User , KBA , it contact , s user , communication emails , SRD-CC-CI-CCS , ByD Service Control Center , Problem
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