Symptom
A Detailed Reporting - Live Data query created from Learning > Item Progress is not showing all records with a Completed status.
When a similar query is created with Learning Item Assignment and History as source, all items completed by the user are included in the result.
Environment
SAP SuccessFactors HCM Suite
Resolution
Learning Item Progress only reports on items that are currently assigned to the user. If the user unregistred for the item along the way and an Admin user sets the completion status of the course on their behalf, it will not show up in Item Progress - but it will from Learning Item Assignment and history.
Also the purpose of the Learning Item Assignment and History is to check how learning items have been assigned and completed.
Keywords
completed items report, learning item, completion status, completed records not showing, LMS data, LMS ORD, LRN-71134 , KBA , LOD-SF-ANA-ORD , Online Report Designer , How To