2870049 - How to Create New Accounts from Account Value Help Selection in Cloud for Customer

 How to Create New Accounts from Account Value Help Selection in Cloud for Customer.

Cloud for Customer (C4C) supports the creation of new accounts directly from the account value help selection with release 19.11.

In case a search result does not return any account, the user can create a new account directly from this value help.

The newly created account will then be automatically assigned to the corresponding business object, such as Lead, Opportunity, or Sales Quote.

Due to customer feedback this was removed from standard, but can be made visible via Adaptation by a key user or administrator.

SAP Cloud for Customer

KBA , LOD-CRM-OPP , Opportunity Management , LOD-CRM-ACC , Account , LOD-CRM-LM , Lead Management , How To