Symptom
When trying to reassign the job requisition using the Reassign Job Requisition tool and error message is received.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Create a requisition in on premises
- Transfer requisition to SuccessFactors
- Go to Admin Center
- Reassign Job Requisition
- Search Job Requisition ID
- Try to reassign Job Requisition to another user eg:Hiring Manager
- Error Occurs
Cause
The user Assigned to the job requisition is inactive in SuccessFactors.
Resolution
To avoid this occurring you will need to ensure the user being assigned to the job requisition is active in both on-premise and SuccessFactors. If the user is inactive in SF then the requisition will not be active as it will not be with an active user.
Checking the error in the logs it points to "formDataId is invalid or userSysId is null or empty"
Note: If the user is inactive before the requisition is transferred to SuccessFactors it is not possible to update the requisition.
Keywords
5873703f71a0726941f2c36b93cbbd5fd5b0d3c5, formDataId is invalid or userSysId is null or empty. , KBA , LOD-SF-RCM-SYS , System Performance, Usability, Errors, Security , Problem