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SAP Knowledge Base Article - PublicSymptom
In offline mode, you are expecting Surveys to be attached to a Visit as per your Activity Routing Rule.
Environment
SAP Sales Cloud
Cause
Surveys of type Competitor, Competitor Product, Registered Product are not supported in the worklist determination in offline mode.
Resolution
This is a limitation.
See Also
Keywords
survey, offline, visit, activity plan, routing rule, worklist , KBA , LOD-CRM-ACT-TMP , Activity Worklist , LOD-CRM-ACT-VST , Visit Planning , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
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