SAP Knowledge Base Article - Public

2870476 - Agency Ownership has expired yet on application the Candidate still appears as Agency Candidate - Recruiting Management


Agency Ownership has expired yet on application of a new job requisition the candidate still appears as an Agency Candidate.


SAP SuccessFactors Recruiting Management


If a candidate was forwarded by an Agency, a value to identify the candidate as Agency candidate s stored in the candidate database table. The value does not get updated when the ownership expires and self ownership begins. This is the current design of the system and for this reason the candidate will always appear as an Agency candidate on the application.

Engineering confirmed the behaviour with Product Management and an enhancement engineering ticket has been opened so that this behaviour may be considered to be changed.

Please provide your CSM with the following reference internal ticket RCM-72117 so that hey will be able to review the enhancement and track the progress.

For Product Support only, please refer to the internal memo.


Agency, ownership, expired, label, candidate, application, requisition, RCM-72117 , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-POR , Career and Agency Portals , Problem


SAP SuccessFactors Recruiting all versions