SAP Knowledge Base Article - Preview

2870989 - 'No items found' is shown when using the condition Postal Code in a workflow rule

Symptom

You have maintained a postal address for an account. Then, you create a workflow rule for the Accounts BO and try to use the Postal Code field as condition. However, you cannot select any postal code from the dropdown menu.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 1911

Keywords

postal code, condition, workflow rule, realignment run, , KBA , LOD-CRM-WKF , Workflow , LOD-CRM-ACC , Account , How To

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