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2871045 - SAP Cloud Connector dump - OutOfMemoryError: Java heap space

Symptom

The SAP Cloud Connector encountered an issue and produced a dump file.

Within SCC main trace (ljs_trace.log / scc_core.trc) file, following error is observed:


   #ERROR#com.sap.core.connectivity.tunnel.core.handlers.TunnelErrorHandler#notificationclient-XX-X# #Unexpected problem during tunnel processing in channel [id: 0xYYYYYYYY, L:/X.X.X.X:XXXXX - R:connectivitynotification.us2.hana.ondemand.com/xx.xx.xxx.xxx:xxx]; Reason: java.lang.OutOfMemoryError: Java heap space   


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Environment

  • SAP BTP Cloud Platform;
  • SAP Cloud Connector release independent.

Product

SAP Connectivity service 2.0

Keywords

SCC, cloud connector, crash, dump, OutOfMemoryError, oom, Java heap space, SAP CC, CC, Connector, Java VM, Unexpected problem, thread dump, JVM, .hprof, ljs_trace.log, scc_core.trc, DefaultConnectionStatisticsProvider, ConcurrentHashMap , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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