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SAP Knowledge Base Article - PreviewSymptom
You have added a Ticket as a Related Item of an Email activity and notices that this Email is not part of the Ticket Interactions.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Email ; Activity ; Interactions ; Related Items ; Ticket ; Server-Side Integration ; Existing Ticket ; Convert to New Ticket ; Assign ; Not available ; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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