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2871201 - Failed to open connection to ASE server as sapsa user - SAP ASE for Business Suite

Symptom

saphostctrl command fails and cannot connect to the SAP ASE database.

Error: Command execution failed. : Failed to open connection to ASE server as sapsa user. (fault code: 127)

This error is received while upgrading via TASK=UPDATE_ASE as well as while adding users to the Local Secure Store.

Subsequent verification via sybctrl also fails for the sapsa user :

sybctrl verify_secure_store

WARNING: connecting user sapsa to server sapfgd, port 4901 via odbc failed - might be ok for non-primary server
OK: connected user sapsso to server sapfgd, port 4901 via odbc.
OK: connected user SAPSR3 to server sapfgd, port 4901 via odbc.
2 valid checks performed.


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Environment

  • SAP Adaptive Server Enterprise (ASE) for Business Suite 
  • SAP NetWeaver (NW) - All versions (or specific version if related only to a specific SAP Basis)

Product

SAP NetWeaver 7.5

Keywords

sapsa, connection, failed, saphostctrl, sybctrl, rsecssfx , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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