SAP Knowledge Base Article - Preview

2871614 - SuccessFactors | Contractual Maintenance Notification Changes

Symptom

  • Which notification does SuccessFactors send to customers regarding the data center's maintenance?
  • Will Regular Maintenance Window events trigger notifications to customers?
  • Will the customers be notified in outage occurrences?
  • Will the customers be notified of planned release updates?
  • Will unplanned events — such as emergency maintenance — trigger a notification to customers?


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Environment

  • SAP SuccessFactors HCM Suite
  • SAP for Me

Product

SAP SuccessFactors HCM Suite all versions

Keywords

Cloud Availability Center, outages, release updates, major updates, planned updates, unplanned updates, contractual maintenance notifications, and notifications. , KBA , sf emails , LOD-SF-PLT-NOT , Email Notifications , XX-SER-FORME , SAP for Me , Problem

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