SAP Knowledge Base Article - Public

2871639 - Installation Point Event Not Available in Feeds Settings

Symptom

You would like to understand if it is possible to add the Installation Point event in the Feeds Settings

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Navigate to Feeds work center.
  2. Click Feeds Settings.
  3. Scroll down until the Events table.
  4. See that the option Installation Point is not available.

Cause

The Installation Point event is currently not delivered as standard.

Resolution

This is the standard behavior of the system.

If the feature/functionality is needed as a matter of urgency, please refer to KBA 3475641 - Functionality Currently not Available.

An alternative option may be to check the SAP Customer Influencer Site to submit an idea.

Keywords

Feeds; Feed; Feed Settings; Installation Point; Installation Points; Service; C4C; Cloud for Customer; Event; Events; , KBA , LOD-CRM-SRP , Service Request Processing , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions