SAP Knowledge Base Article - Public

2872329 - Field update action is not supported in Workflows for Custom Business Objects

Symptom

 When you create a workflow for a custom business object, you are unable to use the Field update action.

Environment

 SAP Cloud for Customer

Reproducing the Issue

Let's assume YXYZ is a Custom Business object

  1. Go to Administration WorkCenter
  2. Navigate to Workflow rules view
  3. Click on New button to create a Workflow rule
  4. Select the Custom business object  YXYZ
  5. Navigate to step 4
  6. On the drop down for Actions, you will notice that the Field update Action is missing

Resolution

Field update action is not supported for workflows on Custom business Objects.

This is an expected system behavior.

Keywords

Workflow , Field Update , KBA , LOD-CRM-WKF , Workflow , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions