There is no feasibility to add more Ticket Statuses in business configuration.
SAP Cloud for Customer.
Custom Status, Ticket , KBA , 3 digits , LOD-CRM-SRP , Service Request Processing , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.