SAP Knowledge Base Article - Preview

2872452 - How to Add More Custom Status for the Ticket

Symptom

There is no feasibility to add more Ticket Statuses in business configuration.


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Environment

SAP Cloud for Customer.

Product

SAP Cloud for Customer add-ins 1908 ; SAP Cloud for Customer add-ins 1911

Keywords

Custom Status, Ticket , KBA , 3 digits , LOD-CRM-SRP , Service Request Processing , Problem

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