SAP Knowledge Base Article - Public

2872650 - Performance problem problem observed when importing data from BW to public dimensions in SAP Analytics Cloud


The following behavior occurs in SAP Analytics Cloud (SAC):

  • When trying to import a characteristic and some of its attributes into a public dimension it takes more minutes.
  • Characteristic presentation for the characteristic and for the attributes is different.
  • On BW side (RSTT) thousands of BICS_PROV_GET_PRESENTATIONS calls generated.


  • SAP Analytics Cloud 2019.21.8
  • SAP Business Warehouse Import (Acquired) Data

Reproducing the Issue

  1. Logon to SAP Analytics Cloud.
  2. Import a characteristic and some of its attributes into a public dimension.
  3. Notice that loading the data takes multiple minutes.


This issue is caused by SAP Analytics Cloud Agent.


Update SAP Analytics Cloud Agent to the latest available version.

See Also

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SAP Analytics Cloud 1.0