SAP Knowledge Base Article - Preview

2872798 - Unable to submit E-Verify Case - Case Creator Phone Number is required - Onboarding 1.0

Symptom

  • When submitting a new case to E-Verify, the following error is being encountered: "The request to E-Verify web service has failed with the following error(s): case_creator_phone_number: Invalid value for "case_creator_phone_number", case_creator_phone_number is required."


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Environment

  • SuccessFactors Onboarding 1.0 

Product

SAP SuccessFactors Onboarding all versions

Keywords

Unable to submit E-Verify Case, Case Creator Phone Number is required, E-Verify, v30, Everify, The request to E-Verify web service has failed, case_creator_phone_number, Invalid value for "case_creator_phone_number", case_creator_phone_number is required, Initial Verification, Submitter's Phone Number , KBA , LOD-SF-OBD-EVF , e-Verify , Problem

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