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2873243 - External ID Not Available During Ticket Creation


You would like to add the External ID field to the ticket creation screen via the Adaptation Mode, however, you are not able to find the field in the available fields list.



SAP Cloud for Customer


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions


Ticket; Service; C4C; Cloud for Customer; External ID; Customer Field; New; Adaptation; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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