Symptom
What are file formats supported in "Mass Print" feature of Candidate Application ?
What type of documents can we printed using "Mass Print" feature .
Environment
SAP SuccessFactors Recruiting Management - All Versions
Reproducing the Issue
- Access your candidate profile or the application.
- Upload an *.xls or *.xlsx document into resume, coverletter, and documents portlet.
- An error occurs saying that the file type is not supported. The document cannot be uploaded and Printed.
Cause
As per current behavior of the Product the File Format supported in Recruiting (candidate profile /application) are (.CSV,.DOC / .DOCX,.GIF,.JPG / .JPEG,.PDF,.PNG,.TXT) .
Resolution
The "Mass Print" feature follows the same document format and documents which are not supported as per standard requirement won't hown under Print Preview as well as will not be downloaded.
The Files will not show up at all to be printed , as for each application, system creates a PDF document containing all chosen application information and images of cover letter and resume.
To prepare this single PDF, cover letter and resume are converted into image and then put into this individual PDF. Any type of document which is not supported for image conversion, cannot be printed in the same way.
See Also
2745614 - Documents in Candidate Profile/Application do not accept spreadsheet (xls/xlsx) file format - Recruiting Management
Keywords
Mass Print , document format supported . , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , How To