SAP Knowledge Base Article - Public

2873650 - Preview in Chrome Does Not Show Asian Fonts


During the preview of a document which contains Asian fonts (e.g. AdobeSongStd) in Chrome, the text vanishes.


  • SAP Cloud for Customer
  • SAP Business ByDesign

Reproducing the Issue

This can happen for all business documents which contain Asian fonts for the Chrome browser during preview.


This is a Google Chrome browser issue. This is a browser limitation.


You can use following workarounds:

  • Use a different browser such as: Internet Explorer, Microsoft Edge, Mozilla Firefox.
  • Try another Chrome PDF viewer extension. 


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SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions