SAP Knowledge Base Article - Public

2873673 - Issue while uploading XDP files - Onboarding

Symptom

When you try to upload a XDP file in Maintain Onboarding and Offboarding Document Templates you got the following error message: ErrorChangeSet index 1 - ???HCP Account url missing.???;File could not be uploaded to PFS

pfserror.JPG

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

Environment

SAP Successfactors Onboarding

Reproducing the Issue

  1. Go to Admin Center > Maintain Onboarding  and Offboarding Document Templates;
  2. Try to upload an XDP file.

Cause

The Print Forms Generation feature is not enabled in provisioning or the account credentials are wrong.

PFSprovisioning.JPG

Resolution

Enable the Print Forms Generation or review the API credentials.

See Also

2871143 - How to request Print Form Services URL - Onboarding 

Keywords

ErrorChangeSet, HCP, account, url, missing, file, not, uploaded, PFS, Onboarding , KBA , LOD-SF-OBX , Onboarding 2.0 , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem

Product

SAP SuccessFactors Onboarding