Symptom
When modifying Requisition Template in Manage Template the Field Reference ID value is only set to None when modifying Application Status Configuration:
Note: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors - Recruiting Management
Reproducing the Issue
- Go to Manage Templates
- Select Recruiting Management
- Job Requisition -> Select a template
- Go to General Settings -> Application Status Configuration -< Field Permission defined.
- You'll see the Field Reference ID value as None only
Cause
When looking at the Job Requsition Template, we can see that the reference to associate the Job Requisition Template to an Application Template is not configured.
For example in the job requisition template, you would see a link/reference to the application template similar to:
<application-template-name name="Test Demo Application Template"/>
Resolution
This is a configuration concern for which you will need to contact your implementation partner or our Professional Services team to configure the association of the Job Requisition Template to the Application Template.
See Also
2677752 - How To - Find an SAP Certified Partner - SAP SuccessFactors
2149831 - Contacting Professional Services, Partner and Account Management Team - SuccessFactors Cloud
Keywords
KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem