SAP Knowledge Base Article - Public

2874391 - When I click on MARKET JOB a pop-up opens with the phrase "System is alive" - Recruiting

Symptom

As a recruiter I want to use the feature Market Job. However, I a pop-up opens with the message "System is alive".

Important note: Job Marketing feature reached end of development and end of maintence on November 20, 2020 and will be deleted on November 19, 2021.
We replaced Market Job with Campaign URL Builder. This update changes how you create campaign tracking links for job requisitions.
For more information, see 2527347 - Deprecation of Marketing Central - Recruiting Marketing.

Environment

SAP SuccessFactors Recruiting Management (RCM)

Reproducing the Issue

  1. Go to Recruiting
  2. Choose a job requisition and click on Candidate Summary
  3. Click on Market Jo
  4. A pop-up will appear with the message "System is alive" or an error will show-up.

Cause

The option Enable Job Marketing is not checked under Company Settings > Recruiting Marketing in Provisioning.

Resolution

Recruiting Dashboard retirement has been completed in Q4. As option customers can use Source Tracker feature. In order to do that the followings steps need to be taken:

  1. The option Company Settings > Recruiting Marketing > Enable Job Marketing need to be checked in Provisioning;
  2. The permission Admin Center > Manage Permission Roles > Recruiting Permissions > Job Marketing needs to be checked.

See Also

2811321 - Recruiting Dashboard (RMK Dashboard) Retirement - Recruiting Marketing

Keywords

Market Job, Error, System is alive, Job Marketing, Permission, RMK, Dashboard , KBA , LOD-SF-RCM-REP , Reporting & Analytics, Data Imports & Exports , Problem

Product

SAP SuccessFactors Recruiting all versions