SAP Knowledge Base Article - Preview

2874940 - The Description of the Major Root Cause is not displayed when you extract incident data

Symptom

You use the incident search function to extract data for incidents by pressing button "Extract Incident Data" in the search result list.

In the result file you observe that the "Major Root Cause" field displays the Code of the Major Root Cause instead of its Description.


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Environment

  • SAP ERP
  • SAP ERP Central Component
  • SAP Enhancement package for SAP ERP
  • Component Extension for Environment, Health, and Safety (SAP EHS Management)
  • SAP S/4HANA
  • SAP Enhancement package for SAP ERP, version for SAP HANA

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions ; component extension for SAP Environment, Health, and Safety Management all versions

Keywords

EHS, EH&S, EHSM, File based reporting, Incident Report, Incident Management, Report , KBA , EHS-MGM-INC , Incident Management , EHS-SUS-IM , Incident Management , Problem

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