Symptom
- When creating a Communication Arrangement containing an Outbound Service (e.g.: SAP_COM_0008) after assigning a Communication System, one of the following errors is presented:
The communication system doesn't contain any suitable outbound user
or
No User/Certificate Found
- When you check the Communication System, an Outbound user is defined
Environment
SAP S/4HANA Cloud
Cause
Changes made to the Communication System to specify the Outbound User have not been saved
Resolution
- Save all outstanding changes made to the Communication System assigned to the Communication Arrangement
- Retry assigning a user to the Outbound Communication details of the Communication Arrangement
Keywords
KBA , BC-SRV-APS-COM , Maintain Communication System and Arrangement , Problem
Product
SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions