SAP Knowledge Base Article - Public

2875541 - Batch Employee Photo Upload Fails : Invalid username - SuccessFactors Employee Profile


When the job type "Batch Upload Employee Photos" fails with the following error message:

"UserName "XXXX": Invalid username"


SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Access SF Provisioning;
  2. Monitor Jobs;
  3. Select: Job Type: Batch Upload Employee Photos;
  4. On the failed job, Click on the "Details".


Possible causes below:

  1. The employee "XXXX" is Inactive on the SF system;
  2. There is duplicated rows in the CSV file with the username "XXXX".


  1. Ensure the username "XXXX" is an active employee on SF;
  2. Ensure the row in the CSV file has no duplicated record for the username "XXXX";  

See Also

2218874 - Upload of attachments to Employee Profile - SuccessFactors Employee Profile


SuccessFactors; Provisioning; Job Monitor; Invalid Employee; Inactive Employee; Duplicated rows in CSV; SFTP; , KBA , LOD-SF-EP-PHO , Photo Management , LOD-SF-EP , People Profile (Employee Profile / PP3) , LOD-SF-EP-JOB , Scheduled jobs , How To


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