SAP Knowledge Base Article - Public

2876028 - Picklist Filters showing Option ID, instead of label in Talent Pools page

Symptom

After b1911 release, it is possible to add Employee Profile fields as filters and display options for Talent Pools. However, some picklist fields are showing code values for the options, instead of the labels configured for the picklist associated to the field.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Succession Management
  • SAP SuccessFactors MDF Talent Pools

Reproducing the Issue

  1. Enable fields to be used as filters or display options in Admin Center > Manage Talent Pool Field Settings;
  2. Go to Succession > Talent Pools;
  3. Open a pool to see or act upon the nominations;
  4. Use the fields enabled to filter by nominations, in "Adapt Filters";
  5. The option ID is showing, instead of the label, for some fields:

TP_Filters_PicklistID.png

  1. The same is occurring when selecting the field to display the nomination information, in Show (eye icon) > Define Column Properties:

TP_CustomField_PicklistID.png

Cause

The fields showing the picklist ID, instead of the labels, are custom fields with picklists associated. However, custom fields cannot be associated to picklist, as it may cause inconsistent behaviors within the system (i.e. if used as filter, the picklist IDs will be displayed instead of the labels).

Resolution

To prevent inconsistencies in your instance, when using custom fields, it is necessary to remove the picklist association from the custom fields, and use them as an open text field.

Changes to standard elements (Employee Profile fields) can be applied in Admin Center > Manage Business Configuration, selecting the custom field, and removing the picklist association. However, if Manage Business Configuration (BCUI) is not enabled in your instance, it would require a Configuration Change in the XML code of your instance, to remove the picklist association from custom elements. To complete tasks in Provisioning, you need to engage your Implementation Partner, but if you are no longer working with a Partner, this can be completed via Cloud Support.

IMPORTANT: Before removing the picklist association from custom fields, you must export the user data for the elements, to avoid losing the field data. The information from custom fields can be exported via Admin Center > Employee Export (User Directory File).

See Also

Wiki page MDF Talent Pools - Features and configuration options

2856829 - Talent Pool Field Configuration and NewTalent Pool Nominations UI - Succession Management [Q4 2019 Release]

Keywords

option id, picklist, dropdown, field, element, elements, fields, TP, talent pool, pools, page not showing label, shows code numerical, value instead of text , KBA , LOD-SF-SCM-TP , Talent Pools , LOD-SF-SCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Succession & Development all versions