SAP Knowledge Base Article - Preview

2876426 - Not able to find inactive users in Directory

Symptom

After giving the permission "Include Inactive Employees in the search" still not able to find users when searching in Directory

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

cannot find inactive user, directory search, sf, people search, people profile, , KBA , LOD-SF-EP-DIR , Employee Directory Search , Problem

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