2876460 - Apply button is grayed out in eligibility rules screen

Apply button is not available to apply the eligibility rules.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Go to the compensation template > Plan Setup > Plan Details dropdown > Eligibility. Notice the apply button is not highlighted to apply the eligibility rules.

There are one or more eligibility rules deleted from the system that were previously mapped to the compensation template. The rules can be identified by the tag (Not in the system).

Unlink the eligibility rules from the compensation template or create a new eligibility rule with the same name as the deleted rule. Then, the apply button will appear highlighted.

unable to apply eligibility rules, sf, success factors , KBA , LOD-SF-CMP , Compensation Management , Problem

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Core all versions