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2876552 - Remote account disconnect received from cloud for account: SCC error

Symptom

SAP Cloud Connector (SCC) connection to the SAP Cloud Platform (SCP) subaccount is disconnected and the below is logged in the traces

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#Remote account disconnect received from cloud for account <subaccount ID> triggered by SAP CP user <User ID>
#com.sap.scc.config#notification-client-10-1##Stopping service channels on <User ID>l@hana.ondemand.com|
INF/services/com.sap.core.connectivity.tunnel.metering.model.MeteringDataProvider)|
INFO#com.sap.core.connectivity.tunnel.core.impl.context.TunnelRegistryImpl#notification-client-10-1##
Close tunnel with id ...
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Environment

  • SAP Cloud Connector
  • Release Independent

Product

SAP BTP, Neo environment 1.0 ; SAP Connectivity service 2.0

Keywords

Production ABAP R/3 ERP SRM CRM ERP PPM SEM APO XI PI PORTAL Test development QA KBA On Premise HANA Database SAP Cloud Platform Cloud Connector xsodata On-Premise Access Control HANA DB Cloud to On-Premise HTTPS connection ABAP com.sap.scc.rt SccEndpointValidator , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-NEO-CON , Neo to On-premise Connectivity service , Problem

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