Symptom
- S-user is required to request subaccount to set up data acquisition in SAP Analytics Cloud (SAC) hosted in SAP Data Centers (NEO)
- S-user is also required to add subaccount in SAP Cloud Platform (SAPCP) cloud connector to enable data acquisition (see help)
- How to verify the S-user ID associated to one SAC user to complete the configurations
Environment
- SAP Analytics Cloud
Reproducing the Issue
Requesting subaccount in SAC
- In SAC, go to System > Administration > Datasource Configuration.
- Click the Edit pencil icon.
- In SAC hosted in SAP Data Centers (NEO), you need to enter your S-User ID associated to one SAC user.
- In SAC hosted in non-SAP Data Centers (Cloud Foundry (CF) / AWS), you need to enter email address of one SAC user.
Adding Subaccount in SAPCP cloud connector
- Launch the SAPCP cloud connector administration page and log on: https://<HCC HOST>:8443.
- In the navigation panel, select Connector, then select Add Subaccount.
- Add your account information.
- Subaccount User: S-User ID for SAC hosted in SAP Data Centers (NEO) or email address for SAC hosted in non-SAP Data Centers (Cloud Foundry (CF) / AWS).
=> Note: it should be same as the value entered when requesting subaccount in SAC. - Password: S-User password.
Resolution
Log on to https://accounts.sap.com/ui/protected/profilemanagement by using same email address of the SAC user and then find User ID, which is the S-user ID associated to SAC user.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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