SAP Knowledge Base Article - Public

2877125 - How to verify the S-user ID to enable data acquisition in SAP Analytics Cloud (SAC)


  • S-user is required to request subaccount to set up data acquisition in SAP Analytics Cloud (SAC) hosted in SAP Data Centers (NEO)
  • S-user is also required to add subaccount in SAP Cloud Platform (SAPCP) cloud connector to enable data acquisition (see help)
  • How to verify the S-user ID associated to one SAC user to complete the configurations


  • SAP Analytics Cloud

Reproducing the Issue

Requesting subaccount in SAC

  1. In SAC, go to System > Administration > Datasource Configuration.
  2. Click the Edit pencil icon.
    • In SAC hosted in SAP Data Centers (NEO), you need to enter your S-User ID associated to one SAC user.
    • In SAC hosted in non-SAP Data Centers (Cloud Foundry (CF) / AWS), you need to enter email address of one SAC user.

Adding Subaccount in SAPCP cloud connector

  1. Launch the SAPCP cloud connector administration page and log on: https://<HCC HOST>:8443.
  2. In the navigation panel, select Connector, then select '' Add Subaccount.
  3. Add your account information.
    • Subaccount User: S-User ID for SAC hosted in SAP Data Centers (NEO) or email address for SAC hosted in non-SAP Data Centers (Cloud Foundry (CF) / AWS).
      => Note: it should be same as the value entered when requesting subaccount in SAC.
    • Password: S-User password.


Log on to by using same email address of the SAC user and then find User ID, which is the S-user ID associated to SAC user.

See Also

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SAP Analytics Cloud 1.0