SAP Knowledge Base Article - Preview

2877196 - The message "This plug-in is not supported" or "“Web Intelligence Applet cannot be loaded, please make sure you have installed a Java virtual machine" when attempting to launch the Java Report Panel, Rich Internet Application or Web Intelligence Applet interface in Safari 12

Symptom

  • The message "This plug-in is not supported" or "“Web Intelligence Applet cannot be loaded, please make sure you have installed a Java virtual machine" when attempting to launch the Java Report Panel, Rich Internet Application or Web Intelligence Applet interface in Safari
  • This occurs in Safari 12 and newer releases


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.1
  • SAP BusinessObjects Business Intelligence Platform 4.2
  • Web Intelligence

Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

Web, Intelligence, webi, Java, JRE, applet, blocked, start, launch, safari, plugin, modify , KBA , BI-RA-WBI , Web Intelligence , BI-RA-WBI-FE-JAV , Java Front End , Problem

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