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2877315 - Error : "javax.naming.NoPermissionException: client solman certificate not found, the configuration seems empty." While all Diagnostics Agents are not able to connect to Solution Manager 7.2

Symptom

  • Trying to connect the Diagnostic Agent to the Solution manager 
  • No Diagnostic Agents are connecting to solution manager
  • When clicking "trust agent" you see the error:

 Error.png

  • In the Diagnostic Agent log you can see the following error : 
javax.naming.NoPermissionException: client solman certificate not found, the configuration seems empty.
at com.sap.smd.agent.connection.ConnectionProperties.checkAuthenticationSettings(ConnectionProperties.java:234)
at com.sap.smd.agent.connection.SMDConnectionTask.internalAttemptConnection(SMDConnectionTask.java:313)
at com.sap.smd.agent.connection.SMDConnectionTask.access$000(SMDConnectionTask.java:50)
at com.sap.smd.agent.connection.SMDConnectionTask$1.run(SMDConnectionTask.java:92)
at com.sap.smd.agent.connection.P4JNDIContextHelper.executeInSecurityContext(P4JNDIContextHelper.java:141)
at com.sap.smd.agent.connection.SMDConnectionTask.attemptConnection(SMDConnectionTask.java:87)
at com.sap.smd.agent.connection.SMDConnectionTask.run(SMDConnectionTask.java:894)
at java.lang.Thread.run(Thread.java:836)


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Environment

  • Solution Manager 7.2

Product

SAP BW/4HANA 2.0

Keywords

Trust Agent, Diagnostic Agent, configuration   , KBA , SV-SMG-DIA , Diagnostics , Problem

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