SAP Knowledge Base Article - Public

2878621 - Manage Document Generation Template Permissions Not Working Correctly

Symptom

Changes to Manage Document Generation Template permissions are not behaving correctly.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central - Document Generation

Reproducing the Issue

1. Create a new Document Generation Template
2. Navigate to the Permission Role for which you want to provide permission to this new template
3. In the Permission Role navigate to Manage Document Generation Templates
4. Under Generate Documents -> Others  select your newly created template
5. Save
6. Log out and back in for permission change to take effect
7. Find that for users with the permission role updated above that the new template is not available via Generate Document in ESS/MSS

Note: If you check the permission role it will show the new template is selected

Addtional Note: This issue may not occur if the newly created template does not have any mapped values

Resolution

Using Document Generation Template objects as effective dated objects is not recommended. It is recommended to keep only 1 record in document generation template.

  1. Make sure that the template has only one record.
  2. Create a copy of the template.
  3. Delete the original template(only if required).
  4. Update the template id, name, and locale of the copy so that it is exactly identical to the original in every way(only if required).
  5. Use this newly created copy to assign the permission.

Keywords

Manage, Document, Generation, Templates, Generate, Documents, Template, ECT-128911, ECT-129154, Permission, Permissions, RBP, Role, Based, All, Other, Others, New, Selected, , KBA , LOD-SF-EC-DOC , Document Generation , LOD-SF-EC , Employee Central , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , Problem

Product

SAP SuccessFactors Employee Central all versions