2879117 - How to request changes in Provisioning?

• Requesting support to change a setting in Provisioning
• No access to make changes in Provisioning

SAP SuccessFactors HCM Suite

Support team must be used just as last resource in case you do not have a partner and the change that you are doing is a simple task.

Any complex implementations that will require more than a simple change on a settings on Provisioning are out of Support scope and you should engage with a partner to implement it.

Note that any change will need to be approved and requested through an case and is under customer responsibility the results of the change.

In case you need a simple change on provisioning and you do not have access to a partner, you can raise an case to LOD-SF-PLT-PRV

In order to engage SAP partner, please refer to 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud] - SAP for Me

Note: If customers request any photos of the setup, there is no problem in providing such photos. A customer can always ask their partner to provide them with proof screenshots.

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