2879117 - How to request changes in Provisioning?

• Requesting support to change a setting in Provisioning
• No access to make changes in Provisioning

SAP SuccessFactors HCM Suite

Support team must be used just as last resource in case you do not have a partner and the change that you are doing is a simple task.

Any complex implementations that will require more than a simple change on a settings on Provisioning are out of Support scope and you should engage with a partner to implement it.

Note that any change will need to be approved and requested through a case and the results of the change is under customers responsibility.

If you need to make a simple change on provisioning and you do not have access to a partner, you can raise a case to component LOD-SF-PLT-PRV

In order to engage SAP partner, please refer to 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud] - SAP for Me

Note: If customers request any photos of the setup, there is no problem in providing such photos. A customer can always ask their partner to provide them with proof screenshots.

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