SAP Knowledge Base Article - Public

2879141 - Create Sales Order - App could not be opened either due to an incorrect SAP Fiori launchpad configuration or a missing role assignment

Symptom

You are using a mobile device and as you click at Create Sales Order option, an error message is displayed:

App could not be opened either due to an incorrect SAP Fiori launchpad configuration or a missing role assignment.Details: { "info": "Failed to resolve navigation target \"#SalesOrder-create\". This is most likely caused by an incorrect SAP Fiori launchpad content configuration or by a missing role assignment.", "fixedShellHash": "#SalesOrder-create", "technicalMessage": "Could not resolve navigation target"}

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Through a mobile device, connect to the system using the frontend link.
  2. Open Track Sales Order app.
  3. Click at Create Sales Order option.
  4. The error message will be displayed.

Cause

Create Sales Order is not enabled for mobile devices.

Resolution

Currently, use Create Sales Order option is not allowed through mobile devices.

Documentation available in Fiori Apps: https://fioriappslibrary.hana.ondemand.com/sap/fix/externalViewer/#/detail/Apps('VAX1_VBTYP')/S15OP

Device Type(s) Desktop, Tablet


Please consider to create a feature request for this business requirement. This will inform our developers as to what additional functionality should be considered for future releases:

2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Public Edition Product

Keywords

mobile device, mobile, app could not be opened, VAX1_VBTYP, Track Sales Orders, Track Sales Order, #SalesOrder-create, target, smartphone, device type , KBA , SD-FIO-SLS , Sales Apps , SD-FIO-SLS-2CL , Sales Apps (Public Cloud) , SD-SLS-2CL , Sales (Public Cloud) , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions