Symptom
- The Display Format is not shown in the National ID Card Type field when an onInit rule is used to load/default National ID Info fields during Hire
- When you delete the row created by the onInit rule using the Trash Icon and manually add a new row, the Display Format is displayed as expected
*Image/data in this KBA is from SAP Internal Systems, sample data, or Demo Systems. Any resemblance to real data is purely coincidental.*
Environment
SAP SuccessFactors Employee Central - Hire/Rehire Wizard
Reproducing the Issue
- Configure a Business Rule to default National ID during Hire using an onInit Rule.
- Go to Add New Employee.
- Upon page load, the rule works but the Display Format is not shown in the National ID Card Type field.
Cause
The root cause is not yet identified.
Resolution
This has been reported to Engineering Team and is currently under investigation. This KBA shall be updated with additional information during the investigation and the fix.
See Also
2456957 - How to default National ID Information fields in the Add New Employee wizard
Keywords
display format, display format missing, new hire, new hire wizard, oninit rule, default national id, ECT-129168 , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , Bug Filed