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SAP Knowledge Base Article - PreviewSymptom
When entering a phone number that contains more than 10 digits to a business partner, the system adds "EXT" automatically and formats the number like this XXXXX XXXXX EXT XX (where each X is a digit).
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
ext automatically added to phone number, suppress automatic addition, business partner, individual customer, account, ext added again, , KBA , LOD-LE-BP-BP , Business Partner , Problem
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