SAP Knowledge Base Article - Public

2879573 - Redirect URL for Decline is not working when the candidate is logged into the external career site

Symptom

When a candidate declines their DPCS from their candidate profile, they are not being redirected to the URL configured in Admin Center

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Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Log into the external career site
  2. Go to your candidate profile
  3. Click on 'Data Privacy Statement'
  4. Revoke statement
  5. You will be brought to the log out page instead of the redirect URL

Cause

This is an expected behavior

Resolution

The Redirect URL for Decline will work on the 'Create Account' page but once you log in, then you will no longer be redirected to the URL configured in Admin Center - Data Privacy Statement. Instead, you will be brought to the log out page:

Decline DPCS 2020.png

Keywords

Data Privacy Statement, DPCS 2.0, Portal, Revoke , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions