SAP Knowledge Base Article - Public

2879632 - Customer Invoice Journal Entry - Incorrect Profit Center

Symptom

You have posted the customer invoice and in the journal entry the profit center picked is not as per your expectation.

Environment

SAP Business Bydesign.

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Invoice Documents and select the invoice id.
  3. Edit and Navigate to Document Flow.
  4. Click on the Anchor button and view the journal entry.

Cause

If you selected profit center accounting and segment reporting for a set of books, the profit center and segment are automatically entered in the line items of journal entries created from source documents.

In this case, the source document is the sales order, the system uses the profit center that is assigned to the associated sales unit in the organizational structure.

Resolution

When the customer invoice is associated to sales order, the profit center is picked from the associated sales order item.
You need to check the profit center of these sales order items in Sales Document Items OWL.

Also, in case there is a change in the sales unit for a sales order then this lead to the redetermination of profit center for some of the items.
Automatic profit center redetermination (on change of sales unit) would happen only if there are no postings for that item already.

In case postings exist, it is expected to be handled manually (if needed). For instance for a item 10, there were prior postings and then the
profit center will not change. For item 20, there were no postings yet when the sales unit is changed then
the profit center get re-determined.

See Also

KBA 2065258 - Wrong Profit Center Derivation in Invoice Based on Sales Order

Help Center Document Derivation of Profit Center and Segments

Keywords

profit center determination in the customer invoice, journal entry, , KBA , profit center in customer invoice , AP-ACC-GL , General Ledger Account , Problem

Product

SAP Business ByDesign all versions