2879632 - Customer Invoice Journal Entry - Incorrect Profit Center

A customer invoice has been posted and in the journal entry the profit center picked is not the expected one.

SAP Business ByDesign

1. Go to the Customer Invoicing work center.
2. Go to the Invoice Documents view and select the respective Invoice ID.
3. Click Edit and navigate to the Document Flow.
4. Click the Anchor button and view the journal entry.
5. In the journal entry, the profit center derived is not the expected one.

If profit center accounting and segment reporting for a set of books has been selected, the profit center and segment are automatically entered in the line items of journal entries created from source documents.

In this case, the source document is the sales order, the system uses the profit center that is assigned to the associated sales unit in the organizational structure.

When the customer invoice is associated to sales order, the profit center is picked from the associated sales order item. The profit center of these sales order items should be checked in the Sales Document Items view, in the Cost and Revenue work center.

Also, in case there is a change in the sales unit for a sales order then this lead to the redetermination of profit center for some of the items. Automatic profit center redetermination (on change of sales unit) would happen only if there are no postings for that item already.

In case postings exist, it is expected to be handled manually (if needed). For instance for an item 10, there were prior postings and then the profit center will not change. For item 20, there were no postings yet when the sales unit is changed then the profit center get re-determined.

KBA 2065258 - Wrong Profit Center Derivation in Invoice Based on Sales Order

SAP Help Portal: Derivation of Profit Center and Segments

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