Symptom
Scheduled Purge Jobs are not creating a Preview Report
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Go to Data Retention Management
- Create New Purge Request (Any purge)
- Create the purge as required
- Add the approver
- Click on Schedule and create required schedule;
- The approval receives the email and can see the purge under Requests Pending Initial Approver
- Note that there is no preview report
- If you run the purge manually (run immediately) - you will receive a preview report.
Cause
This is working as per the system design
Resolution
Before generating a preview report for each purge, the approver must first authorize the criteria and schedule of the upcoming purge request.
- Approver goes to Admin Center > Purge Request Monitor.
- Locate the purge request that needs approval in the Request Pending Initial Approval tab.
- Expand the Criteria section to review the purge request setup.
- Click View Schedule to review when the purge request is set to recur.
- Choose the option "Require final approval for each occurrence" to generate a preview report for each occurrence.
- The creator and specified approvers receive an email notification when preview report for each occurrence is ready and the purge request is pending final approval.
The options when approving can be seen in the screenshot below:
See Also
Keywords
Scheduled Purge, Preview Report , KBA , LOD-SF-PLT-DRM , Data Retention Management , Problem
Product
SAP SuccessFactors HCM Suite all versions
SAP Knowledge Base Article - Public