2880001 - Dereferencing of the NULL reference when the key user creates a Service Request - Solution Manager

• After upgrading to Solution Manager 7.2 SP09 and creating a service request (SMRQ), the Detailed Description text assignment block states: "Dereferencing of the NULL reference".
• Detailed description in step two of creating a service request is empty and uneditable.

Solution Manager 7.2 SP09

NULL reference, SMRQ, Service Request, Empty Description , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem