SAP Knowledge Base Article - Public

2880626 - Unable to Add the Same Custom Competency in Different Sections of a Performance Form - Performance Management

Symptom

  • Is it possible to configure the same Custom Competency to appear in different sections of a Performance Form?
  • Is it possible to manually add a competency more than once in a Performance Form?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

Configuring the custom competency in the template

In a Performance Form with Custom Competency sections, configure the same custom competency in the two different competency sections.

1. Go to Admin Center > Manage Templates > select a custom Competency section

Example: Competency section 1

2. Add the custom competency "Tell me about a situation where you challenged the status quo":

comp section 1.png

3. In Manage Templates > select a different custom Competency section

Example: Competency section 2

4. Add the custom competency "Tell me about a situation where you challenged the status quo":

comp section 2.png

5. Save the template.

6. Launch a form from this template.

In the launched form, the Custom Competency is only displayed in ONE competency section:

 competency appears once.png

 

Manually adding a custom competency

1. In a launched form, navigate to a Custom competency section

Example: Competency section 1

2. Select "Add Competency"

3. Select the competency "Tell me about a time when you were the bearer of bad news" and click "Add":

select the competency.png

The competency is successfully added to the section:

competency is added.png

Example: Competency section 2

4. Select the "Add Competency" button in the other custom competency section

In the Add Competencies dialogue window, the competency selected in the other section "Tell me about a time when you were the bearer of bad news" is greyed out and cannot be selected:

competency not selected.png

Resolution

  • It is only possible to add the same competency ONCE in a Performance Form.
  • It is NOT possible to display a competency as read-only in one competency section, and then make it editable in another section.

See Also

2436341 - Manage Templates - Custom Competency

Keywords

PM, Performance, Form, Review, Competency, Competencies, Same, Identical, Twice, Different, Sections, Add, Remove, Display, Hidden, Not Showing, Manual, Custom Competency, Hard Coded, Visible , KBA , LOD-SF-PM-FAM , Competencies Behaviors Families and Roles , LOD-SF-PM , Performance Management , Problem

Product

SAP SuccessFactors Performance & Goals all versions