Symptom
- Is it possible to configure the same Custom Competency to appear in different sections of a Performance Form?
- Is it possible to manually add a competency more than once in a Performance Form?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
Configuring the custom competency in the template
In a Performance Form with Custom Competency sections, configure the same custom competency in the two different competency sections.
1. Go to Admin Center > Manage Templates > select a custom Competency section
Example: Competency section 1
2. Add the custom competency "Tell me about a situation where you challenged the status quo":
3. In Manage Templates > select a different custom Competency section
Example: Competency section 2
4. Add the custom competency "Tell me about a situation where you challenged the status quo":
5. Save the template.
6. Launch a form from this template.
In the launched form, the Custom Competency is only displayed in ONE competency section:
Manually adding a custom competency
1. In a launched form, navigate to a Custom competency section
Example: Competency section 1
2. Select "Add Competency"
3. Select the competency "Tell me about a time when you were the bearer of bad news" and click "Add":
The competency is successfully added to the section:
Example: Competency section 2
4. Select the "Add Competency" button in the other custom competency section
In the Add Competencies dialogue window, the competency selected in the other section "Tell me about a time when you were the bearer of bad news" is greyed out and cannot be selected:
Resolution
- It is only possible to add the same competency ONCE in a Performance Form.
- It is NOT possible to display a competency as read-only in one competency section, and then make it editable in another section.
See Also
Keywords
PM, Performance, Form, Review, Competency, Competencies, Same, Identical, Twice, Different, Sections, Add, Remove, Display, Hidden, Not Showing, Manual, Custom Competency, Hard Coded, Visible , KBA , LOD-SF-PM-FAM , Competencies Behaviors Families and Roles , LOD-SF-PM , Performance Management , Problem