/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
How to create new internal notes as a Memo (Internal memo) which will show up in the Interactions (time line) instead of Internal Notes which are created in the 'Notes' facet.
Read more...
Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Question, Tickets, Service, Sales, Enable internal memos for tickets?, Do you want to record memo activities?, Internal Memo, Timeline, Internal Note, C4C, Cloud for Customer, Business Configuration, BC, , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-ACT , Activities , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)