Symptom
- Business requires the Feed Events for Visits, but administrators cannot be this event type added via Feed Settings
- The same holds true for other types such as "Contracts"
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Feeds work center
- Click "Feed Settings"
- Notice there are many Events available, but none related to Visits
Cause
Visits are not part of the current pool of Feed Events
Resolution
- Currently, the Feed Events are available only for the below objects:
- Account
- Campaign
- E-mail Blast
- Forecast
- Lead
- Legacy Group
- Opportunity
- Person
- Phone Call
- Product
- Sales Lead
- Sales Order
- Sales Quote
- Target Group
- Ticket
- There is no standard way to add new or to remove the already existing events
- If the above does not suit your needs, then you are encouraged to submit a request via the SAP Influence Program. See KBA 2531650 for more details.
See Also
Keywords
Feed Functionality does not seem to be available at the Contract level, cloud for service, sales , KBA , SRD-CC-FED , Feeds , LOD-CRM-SRP , Service Request Processing , How To
Product
SAP Cloud for Customer add-ins all versions