SAP Knowledge Base Article - Public

2880946 - Visits or Contact types are not available as Feed Events under Feeds Settings

Symptom

  • Business requires the Feed Events for Visits, but administrators cannot be this event type added via Feed Settings
  • The same holds true for other types such as "Contracts"

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Feeds work center
  2. Click "Feed Settings"
  3. Notice there are many Events available, but none related to Visits

Cause

Visits are not part of the current pool of Feed Events

Resolution

  • Currently, the Feed Events are available only for the below objects:
    • Account
    • Campaign
    • E-mail Blast
    • Forecast
    • Lead
    • Legacy Group
    • Opportunity
    • Person
    • Phone Call
    • Product
    • Sales Lead
    • Sales Order
    • Sales Quote
    • Target Group
    • Ticket
  • There is no standard way to add new or to remove the already existing events
  • If the above does not suit your needs, then you are encouraged to submit a request via the SAP Influence Program. See KBA 2531650 for more details.

See Also

Keywords

Feed Functionality does not seem to be available at the Contract level, cloud for service, sales , KBA , SRD-CC-FED , Feeds , LOD-CRM-SRP , Service Request Processing , How To

Product

SAP Cloud for Customer add-ins all versions