Symptom
Customers/Partners are unable to open the component editor and preview the page on after they have been created.
Environment
SAP Successfactors Recruiting Marketing
Reproducing the Issue
- Create a page using non-english text. (e.g Russian, Hindi).
- Add any component (e.g Text Component)
- Click on the component.
- Component not opening.
- Try to preview the page, error: "Bad Request".
Cause
The encoded character limit for category name on a URL has been exceeded which is 300 characters.
Resolution
Shorten the category name of the category page. For non-english language used (e.g. Latin, Hindi, Russian, Chinese, Japanese) as category name, you can use https://coderstoolbox.net/string/#!encoding=url&action=encode&charset=utf_8 or other related applications to see how category names will be encoded. Please note that the provided example tool is not created nor owned by SAP.
Keywords
RMK-20862, Category Page Name, CSB , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem