SAP Knowledge Base Article - Preview

2881669 - Document Access shows for a user in Check User's Auth but the user cannot access the document

Symptom

A user cannot access a document despite correct access restriction; also the user is listed in Check User's Authorisation for document access.


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Environment

SAP Sales Cloud

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

access restriction, context, rule, unable to access, SAP Standard Determined Authorization , KBA , LOD-CRM-OPP , Opportunity Management , Problem

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