SAP Knowledge Base Article - Preview

2881906 - Getting an error when trying to logon the SAP SuccessFactors HCM Cloud Ops Portal

Symptom

  • S-user ID is classified as a regular customer
  • S-user ID is missing the partner role
  • ERROR! You have logged in as user S00XXXXXXXX belonging to company XXXXXXXXXXX. Customers are not allowed access to this portal.
  • Error: Please use your Partner S User, recorded in Manage My Partnership (MMP)/SAP for Me, to log in. If you need assistance, please contact your Partner Security Manager.
  • Getting an error when trying to logon the SAP SuccessFactors HCM Cloud Ops Portal
  • Cannot logon 


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Environment

SAP SuccessFactors HXM Cloud Ops Portal

Keywords

SFSF login , cloud logins , , KBA , XX-SER , Service Messages , LOD-SF-PLT , Platform Foundational Capabilities , Problem

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