SAP Knowledge Base Article - Preview

2881964 - An error occurred during a connection to onboarding - Onboarding 1.0

Symptom

When trying to access the onboarding module or an Onboarding Feature, the below error message is received:

"An error occurred during a connection to stage-onboarding4.successfactors.com. PR_CONNECT_RESET_ERROR
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified."

Image below for reference:

SF.PNG

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

 SAP SuccessFactors Onboarding 1.0 - All versions

Product

SAP SuccessFactors Onboarding all versions

Keywords

Access Onboarding, Onboarding Stage decommissioned, Onboarding account deactivated, reactivate onboarding , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

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